Specialized ADA Transportation Service--Northern Region

The Los Angeles County Access Services department is seeking a qualified contractor to operate its Specialized ADA Paratransit service for the Northern Region. The contract is a fixed‑fee, not‑to‑exceed agreement lasting five years with up to four one‑year extensions. The contractor will provide all aspects of paratransit operations, including vehicle provision, staffing, training, safety, dispatch, maintenance, data reporting, and customer service, while meeting strict performance standards and DBE participation goals. Proposals must be submitted in both printed (original + 9 copies) and electronic searchable‑PDF formats by the deadline. • Scope: Full‑service ADA‑compliant door‑to‑door transportation for qualified individuals with disabilities in the Northern Region of Los Angeles County. • Duration: 5‑year base term, with four optional 1‑year extensions. • Contract type: Fixed monthly fee plus variable per‑trip and per‑hour rates, not‑to‑exceed. • Mandatory deliverables: Detailed work plan, staffing plan, vehicle fleet plan, training & safety programs, information‑systems plan, performance reporting, DBE participation documentation. • Key dates: Pre‑proposal meeting June 16 2026, questions due June 30 2026, proposals due August 28 2026, award December 2026, service start February 1 2027, revenue service August 1 2027. • Evaluation criteria include technical approach, safety, staff qualifications, cost, financial strength, and prior paratransit experience. • Required bonds: $1 M performance bond (first year) and $500 k bid bond. • Contact: Kimberlie Nimori, Procurement & Contract Administrator.