Description
The State of Illinois, Department of Human Services, is seeking a qualified vendor to provide IT-side support of the Building Automation System (BAS) and generator focused solely on computer/server, software platform stability, cybersecurity, patching, and data protection for a one-year term. The vendor will be responsible for routine maintenance, cybersecurity requirements, backup and disaster recovery, access control management, and response requirements. The scope of work includes maintaining a secure and reliable BAS operation environment, preventing cyber intrusion risks, and providing standard support response within 24 hours and critical outage response within 4 hours. The vendor must comply with applicable Illinois Department of Innovation & Technology (DoIT) security requirements and personnel must meet background screening requirements.
• The contract term is for one year, from 07/01/2026 to 06/30/2027.
• The vendor must provide quarterly server health and update reports, quarterly backup verification documentation, annual cybersecurity posture reports, and semi-annual access/user audit lists.
• The vendor must comply with all federal, state, and local laws, rules, ordinances, regulations, orders, federal circulars, and all license and permit requirements.
• The vendor must maintain books and records relating to the performance of the contract for a period of three years from the later of the date of final payment or completion of the contract.