Request for Information (RFI) – Benefits Screening Platform with New York State Localization

SUNY Empire State University (“SUNY Empire”) is seeking information from qualified vendors regarding commercially available solutions that provide comprehensive benefits screening and eligibility tools for students. The University currently utilizes a web-based platform that enables users to securely log in and identify federal, state, and local benefits for which they may be eligible. The existing solution includes a customized configuration designed to support geographically specific benefits across New York State, allowing users to receive localized results regardless of their county of residence. SUNY Empire is exploring the marketplace to identify vendors capable of providing comparable or enhanced functionality, including but not limited to: Comprehensive benefits eligibility screening (federal, state, and local programs) New York State–specific benefits and county-level localization User-friendly, secure, web-based access for students Ability to support or replicate existing configurations and workflows Implementation approach, including data migration and transition considerations Ongoing maintenance and updates to benefits data This Request for Information is issued for informational and planning purposes only and does not constitute a solicitation for bids or proposals. Information Requested:Interested vendors are invited to submit responses describing: Overview of the solution and key capabilities Experience providing similar services, particularly within higher education or government settings Ability to deliver New York State–specific and localized benefits screening Approach to implementation, including any system configuration, customization, or migration required Estimated pricing structure (e.g., subscription-based, implementation costs, etc.) Key differentiators or unique features Important Note:SUNY Empire currently operates an existing benefits screening platform with customized New York State–specific functionality. Vendors should clearly indicate whether their solution can: Integrate with or replace an existing configured platform, and The level of effort, cost, and timeframe required to implement a comparable solution Response Format:Responses should be concise (recommended limit: 5–10 pages) and submitted in PDF format. Submission Instructions:Responses must be submitted electronically to:[email protected]. Submission Deadline: July 8, 2026, 12:00pm EDT Primary Contact:John MeaneySenior Procurement LeadSUNY Empire State [email protected] 518-581-5391 Disclaimer:This RFI is issued solely for the purpose of gathering information to assist SUNY Empire in future procurement planning. SUNY Empire does not intend to award a contract based on this RFI. Respondents will not be compensated for the preparation or submission of information.