New York City’s Department of Social Services (Human Resources Administration) is seeking qualified nonprofit contractors to operate and maintain emergency shelter beds for survivors of domestic violence. The contract is open‑ended, with proposals accepted on a rolling basis. Contractors must provide 24/7 emergency housing, comprehensive support services, and facility management in compliance with city, state, and federal regulations. The procurement envisions roughly 30 contracts, each covering 20‑200 beds, with a five‑year base period and one optional four‑year renewal. Funding is per‑diem per occupied bed, assuming a 95 % occupancy rate.
• Provide safe, confidential shelter (20‑200 beds per contract) operating 24 hours a day, 365 days a year.
• Deliver a full suite of support services: intake/assessment, case management, counseling, child services, medical linkage, employment assistance, transportation, language access, and culturally appropriate services (including LGBTQIA+ and pet‑friendly options).
• Manage facility operations, security, maintenance, fire safety, ADA compliance, and record‑keeping (occupancy, incidents, child‑abuse reporting).
• Meet staffing and qualification requirements (501(c)(3) status, OCFS operating certificate, qualified staff, background checks, training).
• Submit a detailed budget (per‑diem rates $126.91 or $156.58), staffing plan, site‑control documentation, and linkage agreements via the PASSPort portal.