Small Business Certification & Contract Management System

The City and County of Denver seeks proposals from qualified providers of a comprehensive software solution to support the City’s Division of Small Business Opportunity, Department of Aviation, and Department of Transportation and Infrastructure in managing business certification, business prequalification, contract compliance, outreach, vendor management, and procurement processes. The awarded vendor will be responsible for system implementation, training, and ongoing support to ensure successful adoption by both internal staff and external vendors. Key features of the solution include certification, renewal, and prequalification application workflows, prompt payment tracking and contract compliance monitoring, concessions revenue tracking, goal setting, performance dashboards, and issue detection tools. The solution must enhance operational efficiency, ensure regulatory compliance, improve user experience, and support data-informed decision-making across agencies. Some of the key requirements include: • Certification, renewal, and prequalification application workflows • Prompt payment tracking and contract compliance monitoring • Concessions revenue tracking • Goal setting, performance dashboards, and issue detection tools • Support features for internal staff and vendor users, including communication and triage • Configurable workflows, forms, and templates without additional vendor development • Federal and local compliance reporting, including support for agency-specific formats • File sharing and coordination with the Colorado Department of Transportation and other transportation departments • Integration with City systems and secure, exportable access to City-owned data