The Federal Deposit Insurance Corporation (FDIC) is seeking information from large and small businesses capable of providing loan servicing for residential loans/assets. The FDIC intends to compete and award one or two Receivership Basic Ordering Agreements (RBOAs) to support large volume, domestic portfolios with over ten thousand loans and book values over $10 billion. The selected contractor will be responsible for providing general loan administration and collection services, including collecting and recording loan payments, advancing funds, negotiating and restructuring loans, and performing other related tasks. Key requirements for the contractor include having multilingual and cultural capabilities, familiarity with alternative identification programs, and the ability to service international loans. The contractor will be expected to act in good faith and in the best interest of the FDIC, and to maintain the confidentiality of FDIC data.
• The contractor must have experience in loan servicing, including residential mortgage loans and consumer loans.
• The contractor must have the ability to support large volume portfolios with over ten thousand loans and book values over $10 billion.
• The contractor must have multilingual and cultural capabilities, including familiarity with alternative identification programs.
• The contractor must have the ability to service international loans and to communicate with the FDIC using secured internet email.
• The contractor must have a strong understanding of federal, state, and local laws and regulations related to loan servicing.
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