On-Call Towing Services

The City of Norwalk is seeking qualified towing firms to provide on‑call towing and related roadside‑service support for its transit system and city‑wide vehicle fleet for a twelve‑month period. The contract covers light, medium, and heavy‑duty vehicles, including 40‑ft CNG and electric transit buses, and requires a 24/7 dispatch capability with a two‑hour response time. Bidders must furnish at least two flat‑bed light‑duty trucks and one heavy‑duty low‑boy tow truck, meet insurance minimums, and be able to perform hazardous‑material clean‑up, lock‑outs, jump‑starts, tire changes, and emergency fuel delivery. The solicitation is electronic‑only via PlanetBids, with a submission deadline of June 18 2026. • Scope: Standard towing (flat‑bed & low‑boy), battery‑electric bus towing, winching, recovery, hazardous‑material clean‑up, lock‑outs, jump‑starts, tire repairs, emergency gasoline delivery. • Equipment requirement: ≥ 2 light‑duty flat‑bed trucks, ≥ 1 heavy‑duty low‑boy truck; all trucks must comply with California and DOT standards. • Service window: 24 / 7 dispatch, operating hours 4:30 am–12:30 am weekdays, 5:30 am–10:30 pm weekends; holidays observed. • Pricing: Unit rates for hook‑up, flat‑bed, low‑boy, and hourly rates for ancillary services; prices must remain valid July 1 2026 – June 30 2027.