RFP No. 44-043 New Integrated Library System (ILS)

The City of Los Angeles Library Department is seeking a proposal for a new Integrated Library System (ILS) to replace its current system. The ILS should provide mission-critical functions such as basic circulation, bibliographic maintenance, acquisition of library materials, renewals, patron-placed holds, public access catalog, and integration with third-party vendors. The proposer should provide a detailed description of their system's functionalities, including its ability to support Unicode, provide batch processing tools, and allow for the configuration of different permission levels. The proposer should also describe their system's security features, such as data encryption and secure data transmission. Some key features required in the ILS include: • A web-based interface compatible with major web browsers • Support for email and text message notifications • Automatic notification of patrons when a hold request cannot be filled • The ability to retain a history of paid, waived, and active fees/bills • Support for batch editing of permanent and temporary locations of items • The ability to generate lists of recently cataloged materials • Support for live telephone customer support 24-hours per day, 7 days a week.