MAINTENANCE SERVICES FOR EQUIPMENT FREEZERWORKS

The National Institutes of Health (NIH) is seeking a contractor to provide maintenance services for the Freezerworks customer care program. The contractor will be responsible for providing all labor, material, and equipment necessary to maintain and provide preventive maintenance for the program. The program provides unlimited support and access to upgrades to the SOP lab's current Freezerworks Sample Management Software, which is essential for HIPAA compliance. The maintenance services will be performed on-site in accordance with the manufacturer's standard commercial maintenance practices. Key aspects of the job include: • Providing all labor, material, and equipment necessary for maintenance and preventive maintenance • Performing maintenance services on-site • Following the manufacturer's standard commercial maintenance practices • Ensuring HIPAA compliance with storage and tracking of patient clinical samples