Proposal for Bundled Internet Services Navajo Nation Head Start Sites in NM

The Navajo Nation Broadband Office is seeking a qualified provider to deliver bundled internet services—including symmetric broadband and CIPA‑compliant content filtering—to approximately 20 Head‑Start sites across New Mexico. The contract covers design, construction, equipment provisioning, ongoing maintenance, and service‑level guarantees for a three‑year term with optional one‑year extensions. Providers must submit detailed pricing for multiple bandwidth tiers, equipment (SmartRG, UPS), and monthly filtering services, and must comply with E‑Rate eligibility requirements. • Minimum 100 Mbps symmetric fiber connection per site, with pricing for higher tiers up to 10 Gbps. • Full “curb‑to‑demarc” fiber build‑out, required equipment (SmartRG SR655AC, APC UPS), and ongoing maintenance/repair response times. • Mandatory CIPA DNS‑based filtering supporting AD/Azure AD group policies and a growth‑clause price for future bandwidth upgrades. • Contract performance July 1 2025 – June 30 2028, with installation required by June 30 2026 and a 99.9 % annual uptime SLA.