Description
The U.S. Army Installation Management Command (IMCOM) is seeking a concessionaire contractor to finance, design, buildout/renovate facilities, operate and maintain Campus Style Dining Venue (CSDV) operations at Fort Wainwright and other Garrisons within Alaska. The contractor will be responsible for providing nutritious food and beverage services, maintaining facilities, and ensuring customer satisfaction. The contract will be a firm-fixed price Indefinite Delivery-Indefinite Quantity (IDIQ) contract.
• The contractor will be required to provide a detailed plan for facility maintenance and repair, including preventive maintenance activities and a master schedule.
• The contractor will be required to provide a proposed concept rendering for each location, including furnishings, color schemes, finishes, and renderings that effectively illustrate the proposed design, fit, function, and ambiance.
• The contractor will be required to provide a proposed implementation plan for reaching various portions of the post with quality food utilizing various delivery platforms/options.
• The contractor will be required to provide a proposed Customer Service Plan, including customer service standards and training provided to ensure customer satisfaction.