Description
Western Carolina University (WCU) is seeking a qualified vendor to assume full‑service dining operations for its main campus in Cullowhee, NC. The incumbent (Aramark) contract ends June 30 2027, and WCU intends to award a new contract with an initial five‑year term and up to two optional five‑year renewals (potential total of 15 years). The scope includes all food‑service delivery, menu planning, staffing, procurement, compliance with university and state policies (including alcohol service rules), and continuous improvement initiatives. Vendors must attend a mandatory site visit (Sept 30 2026) and may attend an optional pre‑proposal meeting (Sept 23 2026). Proposals are due Nov 9 2026. The contract value is expected to run into tens of millions of dollars over the term.
• Provide full‑service campus dining (multiple venues, retail, catering, special events).
• Manage staffing, training, background checks, and E‑Verify compliance.
• Deliver menu development, nutrition standards, and alcohol service compliance.
• Supply all equipment, supplies, and technology needed for operations.
• Participate in regular performance reviews, continuous‑improvement initiatives, and transition assistance if contract ends.