Voter Registration System

The Cuyahoga County Board of Elections is seeking a vendor to design, develop, implement, and maintain a comprehensive Voter Registration and Election Management (VRM) system. The contract will provide an enterprise‑wide perpetual license, require Ohio Secretary of State certification at award, and include full data migration of ~900,000 voter records and 250 GB of image files. The vendor must deliver system design, integration with multiple election‑management platforms, extensive testing, training, and a five‑year maintenance period with optional one‑year renewals. Key performance metrics include 2‑second load/save times, 99.95 % availability, and $500 per day liquidated‑damage penalties for missed milestones. • Deliver a certified, secure VRM system (MFA, AES‑256, TLS 1.3) with bilingual (English/Spanish) UI. • Migrate legacy voter data and images, provide backup & disaster‑recovery meeting SOS Directive 2026‑20. • Provide project management, design, development, testing, training, and 5‑year support; optional renewals thereafter. • Meet strict performance KPIs (load/save ≤ 2 s, availability ≥ 99.95 %).