Description
The Department of Veterans Affairs is seeking to upgrade their automated will-call solution that is compatible with the current outpatient pharmacy automation system (ScriptPro). The contractor will be responsible for building, configuring, delivering, installing, and replacing pharmacy workstations and upgrading workflow software. The contract will be awarded on a firm, fixed-price basis, and the contractor must provide 12 months of subscription and support. The scope of work includes delivering and installing 21 ScriptPro Pharmacy Workstations and 15 prescription vial label printers, uninstalling existing workstations and vial label printers, and converting two ScriptPro SP 200 robots to include inspection cameras.
• The contractor must provide maintenance on all contractor-provided equipment and installed systems.
• The contractor must provide after-hours support for problems with call-back periods not to exceed 30 minutes from the placement of a call for assistance.
• The contractor must develop a project implementation strategy with CVAMC to include the preparation of buildings, establishing telecommunications, etc. if necessary.
• The contractor must provide a system that maintains a minimum of 99% up time performance rate.
• The contractor must provide hardware necessary to connect remotely to CVAMC to be utilized at the contractor site.