Education Cloud Implementation

Texas A&M University’s Mays Business School Graduate Programs Office seeks a qualified vendor to design, configure, and deploy a new Salesforce Education Cloud solution that will modernize recruitment, admissions, and the full student lifecycle. The effort must replace an outdated Service Cloud org, clean and migrate extensive legacy data, integrate with the university’s Banner SIS and BusinessCAS, and migrate existing Marketing Cloud assets. The vendor will also provide data‑governance frameworks, role‑based dashboards, automation/alerting, and a comprehensive change‑management and training plan. The contract is a fixed‑fee, under $500 K, with a 4‑6‑month implementation timeline and optional post‑implementation support. • Implement Education Cloud with Person‑Account model, unified recruitment funnel, and scalable data architecture. • Migrate ~28k accounts, 21k contacts, 26k leads, 424k activities, and associated files while achieving >90 % data‑quality. • Build batch integrations to Banner SIS and Liaisons BusinessCAS, and connect Marketing Cloud Account Engagement. • Deliver data‑governance policies, duplicate‑rule logic, and 12‑15 role‑based analytics dashboards. • Provide train‑the‑trainer sessions, documentation, and ongoing change‑management support.