Online Forms, Workflow, and Case Management

New Braunfels Utilities is seeking proposals for Online Forms, Workflow, and Case Management Software. The selected vendor will provide software to support the utility's online forms, workflow, and case management needs. Key responsibilities may include designing, implementing, and maintaining the software, as well as providing training and support to utility staff. • The software should be able to handle online forms and workflow management • The software should be able to support case management • The vendor should be able to provide training and support to utility staff • The vendor should be able to design, implement, and maintain the software • The software should be compatible with existing utility systems