Administration of the National Home Inspector Examination for the Home Inspector Licensing Program

The State of Tennessee seeks a qualified contractor to fully administer the National Home Inspector Examination (NHIE) for its Home Inspector Licensing Program. The contractor must provide secure, computer‑based testing at designated sites across six Tennessee cities, handle candidate registration, scoring, reporting, and ensure compliance with ADA, HIPAA, and extensive information‑security standards. The contract runs for five years, with the contractor collecting examination fees directly from candidates; the State will not reimburse any costs. • Administer initial and re‑examinations, including accommodations for disabled candidates. • Operate permanent testing centers in Memphis, Nashville, Knoxville, and additional locations as needed (Johnson City, Chattanooga, Jackson). • Provide real‑time scoring, quarterly analytics, and maintain rigorous security, data‑privacy, and certification (ISO 27001, FedRAMP, SOC 2, etc.) compliance. • Deliver all required reports, support services, and disaster‑recovery capabilities throughout a Dec 1 2026‑Nov 30 2031 contract term.