Transit Service Operations

The City of Nashua is seeking a qualified transportation provider to operate its fixed route and paratransit services. The contractor will be responsible for providing safe and efficient transportation to the public, complying with all applicable federal, state, and local laws, and ensuring that vehicles are operated with due regard for the safety, comfort, and convenience of the general public. The contractor will also be responsible for staffing the Transit Center, providing excellent customer service, and monitoring and addressing operator schedule adherence. The contract will be for a period of five years, from FY2027 to FY2031. Key aspects of the job include: • Operating fixed route and paratransit services • Providing safe and efficient transportation to the public • Complying with all applicable federal, state, and local laws • Staffing the Transit Center • Providing excellent customer service • Monitoring and addressing operator schedule adherence • Ensuring that vehicles are operated with due regard for the safety, comfort, and convenience of the general public