RFR 271436 WIC Appointment Reminder and Texting Solution for Participants

The Massachusetts Department of Public Health is seeking an experienced provider to contract for a client messaging service that will support WIC scheduling and enhance the effectiveness of the Women, Infants, and Children Program. This messaging service will use telephone and text. The client messaging service will be used at twenty-eight local WIC programs, including their satellite sites, and at the MDPH WIC office. • The service should support WIC scheduling • The service should enhance the effectiveness of the Women, Infants, and Children Program • The service will use telephone and text • The service will be used at twenty-eight local WIC programs and the MDPH WIC office