Description
The City of College Park is seeking information from qualified consulting firms to conduct a comprehensive Public Works Operational Efficiency and Organizational Assessment. The assessment aims to improve operational efficiency, optimize staffing and resource utilization, strengthen organizational performance, enhance customer service, and establish a practical roadmap for continuous improvement. The City is interested in obtaining recommendations on methodologies, evaluation approaches, project considerations, anticipated deliverables, data requirements, scheduling considerations, and best practices associated with conducting such an assessment.
• Organizational structure and division responsibilities
• Staffing levels and workforce allocation
• Operational practices and service delivery models
• Technology assessment and asset management
• Fleet and equipment management
• Financial and operational performance
• Performance measurement and benchmarking
• Employee and department engagement
• Interdepartmental coordination and communication