Centralized Language Translation Services

The California Department of Public Health (CDPH) is seeking a contractor to provide centralized language translation services, including translation, oral and sight interpretation, and sign language interpretation, to ensure language access for people with limited English proficiency, non-English speaking people, deaf, deafblind, and hard of hearing people. The contractor will be required to provide services such as creating and maintaining language glossaries, developing and reviewing desktop publishing for print and mobile-friendly files, and adhering to ADA compliance rules. The contract will be awarded to a single vendor for all services described in the Solicitation. • The services include translation, oral and sight interpretation, and sign language interpretation. • The contractor must demonstrate extensive knowledge and experience in providing language access services. • The contract term is three years. • The estimated average volume of work is approximately 125 pages translated per month, 2 to 4 ASL interpretations per month, and 3 to 5 oral interpretations per month. • The contractor must comply with California’s DVBE participation requirements, with a minimum 3% participation from a DVBE-certified prime or subcontractor.