The Orange County Department of Education is seeking a commercial, cloud‑based digital learning platform to replace its current Canvas LMS and serve the Project GLAD® national audience. The vendor must host, migrate, and deliver a wide variety of instructional assets (PDFs, videos, modules, publications), enforce role‑based access and intellectual‑property protection, integrate secure online payment processing, provide analytics dashboards, and deliver ongoing 24/7 hosting, maintenance, and user support. The contract is a fixed‑price, five‑year term (1‑year base with up to four optional one‑year renewals) and will be evaluated on technical fit, migration plan, cost, and vendor experience.
• Provide a pre‑built, SaaS learning platform with WCAG 2.1 AA compliance, mobile‑responsive design, and branding alignment to Project GLAD.
• Migrate existing content, user accounts, and learning records from Canvas and other legacy systems; include validation and risk‑mitigation documentation.
• Deliver secure video streaming, role‑based content gating, view‑only/download controls, and integration with Authorize.net or Cybersource for e‑commerce.
• Supply analytics/reporting dashboards, AI‑enabled insights, and 24/7 technical support with a clear SLA.
• Submit five bound copies, one unbound copy, and an electronic PDF on flash drive; proposals become public records and cannot be withdrawn for 90 days after opening.