Missoula County Public Health is seeking a vendor to provide a fully‑integrated Electronic Health Record (EHR) and billing/payment management system that will support its clinic services, home‑visiting, and nutrition programs. The contract is a fixed‑price, five‑year base term with an optional five‑year extension, requiring data migration from the existing CureMD system, on‑site and virtual training for all staff, ongoing technical support, and compliance with HIPAA, state immunization registry (imMTrax) integration, WCAG 2.1 AA accessibility, and a Business Associate Agreement. The solution must run on a Microsoft‑centric environment (Windows Server 2019+, .NET, SQL Server 2014+) or meet a cloud‑based checklist, and must include AI capabilities that can be placed under human‑in‑the‑loop control.
• Provide full‑scope EHR functionality for clinic, home‑visiting, and nutrition services, including immunization tracking and grant‑reporting.
• Migrate ~15,000 client records (including scanned documents, demographics, vaccine histories, and billing data) from CureMD to the new system.
• Deliver comprehensive training (train‑the‑trainer) and 5‑year support/maintenance, with optional AI features and robust reporting/analytics.
• Ensure security (AD/Entra ID SSO, MFA, encryption, audit logging) and meet WCAG 2.1 AA accessibility standards.