RFI Incident Management System

The New York State (NYS) Division of Homeland Security and Emergency Services (DHSES), Office of Emergency Management (OEM), is seeking information and collecting input from interested parties regarding an Incident Management System in preparation of a Request for Proposals (RFP) or an Invitation for Bid (IFB). DHSES’s goals in issuing this RFI are to identify: • Platforms with the ability to create, manage, and track incidents of varying complexity; provide comprehensive support for an incident throughout its lifecycle (planned events, active response, demobilization, recovery, and after action); and enable incident objectives, tasks, and action tracking. • Modern, statewide Incident Management software solutions that can serve as secure, scalable, and authoritative systems of record. • Potential challenges related to system development or customization.