Description
The City of Columbus – Franklin County Municipal Court is seeking bids to renew its Forcepoint next‑generation firewall suite, including management, URL filtering, advanced malware protection, and essential support, for a one‑year service period covering 10/21/2026 through 10/20/2027. The contract is sealed, with delivery required by 10/20/2026 and all shipping/handling costs to be included in the bid. Bidders must provide inside delivery (F.O.B. destination prepaid) and must meet the specified support response times (24/7 coverage, Severity 1 response within 1 hour).
• Scope: Maintenance and support for Forcepoint NGFW Management Center (1 unit), URL Filtering (2 units), Advanced Malware Detection & Protection (2 units), and Essential Support (1 unit).
• Service period: 12 months (10/21/2026‑10/20/2027).
• Delivery deadline: 10/20/2026.
• Bid deadline: 10/2/2026 (sealed RFQ).
• Required support: 24/7 online coverage, assisted support, response times per severity level.
• All costs (labor, parts, travel, shipping) must be included in the total bid.
• No pre‑bid meeting or site visit is mandated.
• Procurement category: Software maintenance and support.