Description
Missoula County Public Health is seeking a vendor to provide a fully integrated Electronic Health Record (EHR) and billing/payment management system to support its Clinic Services, Home‑Visiting Services, and Nutrition Services programs. The contract is a fixed‑price, five‑year base term starting March 1 2026, with an optional five‑year extension, and requires on‑premise or qualified cloud deployment, full data migration from the existing CureMD system, extensive training for all staff, ongoing technical support, and compliance with HIPAA, BAA, and state immunization registry integration. The County prefers vendors with DBE status, Montana apprenticeship program ties, and a Missoula‑County base, and mandates specific insurance coverage and trade‑secret confidentiality.
• Deploy and configure the EHR on Microsoft‑based infrastructure (Windows Server 2019+, SQL Server ≥ 2014) or approved cloud solution.
• Migrate ~15,000 client records, scanned documents, vaccine inventories, and billing data from CureMD.
• Provide role‑based access, MFA (preferably Duo), SSO via Microsoft Entra ID, WCAG 2.1 AA‑compliant client portal, and integration with the state immunization registry (imMTrax).
• Deliver comprehensive training (train‑the‑trainer), support business‑hours (Mon‑Fri 08:00‑17:00 MT), and a 5‑year maintenance and support plan, with optional AI‑driven documentation assistance.