Description
The County of San Bernardino, on behalf of Arrowhead Regional Medical Center, is seeking proposals from qualified proposers to provide taxi services to certain ambulatory patients. The proposer will be responsible for providing transportation from the hospital to a specified location, ensuring that vehicles are well-maintained and equipped to accommodate patients with disabilities, and providing real-time updates and tracking of transportation. The contract period will be for a maximum of five years, with the option to renew.
• The proposer must have experience in providing non-emergency medical transportation services.
• The proposer must have a fleet of vehicles that are well-maintained and equipped to accommodate patients with disabilities.
• The proposer must have a system in place for tracking and updating transportation in real-time.
• The proposer must be able to respond to all calls and requests for non-emergent transportation within 30 minutes.
• The proposer must have a billing system in place that can track transportation services, including rate, date of service, destination address, and name and location of department individual authorizing transport services.