RFP_NSD_S. Mpls Community Resource Navigators

The City of Minneapolis Neighborhood Safety Department is seeking a qualified organization (“Responder”) to staff the new South Minneapolis Community Safety Center and deliver culturally‑responsive, trauma‑informed community navigation services. The contract is a two‑year professional‑services agreement (with possible one‑year extensions) that will begin when the Center opens (estimated April 1 2027) and end March 31 2029. The Responder must provide at least three full‑time Resource Navigators, two of whom must be bilingual, and must handle case management, resource coordination, crisis intervention, and reporting. • Scope of work includes client intake, needs assessments, individualized navigation plans, warm‑hand‑offs to housing, mental‑health, legal, and other services, plus data‑driven performance reporting. • Staffing requirement: minimum three full‑time Resource Navigators (≥ 2 bilingual) throughout the contract; vacancies may not exceed 90 days without City approval. • Budget: No ceiling disclosed; cost proposal must include personnel rates, fringe, and allowable indirect costs (max 15 % of direct costs). Payments are reimbursement‑only, made ≤ 35 days after proper invoice receipt. • Evaluation process: three‑phase (eligibility, weighted scoring, interview) with award expected late January 2027. • Mandatory compliance: insurance (workers’ comp, CGL, automobile, professional liability, cyber), living‑wage ordinance, data‑privacy, AI‑tool disclosure, and subcontractor DBE/WBE requirements.