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  5. ›Curam Social Program Management Software Maintenance and…

Office of Administration, Information Technology Services Division·Missouri

Curam Social Program Management Software Maintenance and Support by Merative

Closes 9/2/2026$500k – $2MSole Source
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Description

The State of Missouri, through its Office of Administration, Information Technology Services Division, is seeking a single‑source contract for ongoing maintenance and support of the Curam Social Program Management software, which underpins the Missouri Eligibility Determination and Enrollment System (MEDES). Merative, the sole owner of Curam, is the only feasible vendor. The effort includes support for over twenty functional modules covering case management, income support, life‑event processing, and evidence verification, ensuring continuous operation of the public assistance case‑management platform for the Department of Social Services. The contract runs for one year, from October 1 2026 to September 30 2027, with no renewal options. • Scope: software maintenance, bug fixes, updates, technical support, and possibly minor enhancements for Curam SM. • Duration: 12 months (Oct 2026 – Sep 2027). • Procurement method: Single Feasible Source (sole‑source) – Merative is the exclusive rights holder. • Budget: not disclosed; typical state‑level SaaS support contracts range from $0.5 M to $2 M. • Mandatory contact: Kelly Miller, Buyer, (573) 751‑4885, [email protected].

Attached files

Contact

Kelly Miller(Buyer)

[email protected]

(573) 751-4885

Key dates

Opened
8/26/2026
Closes
9/2/2026
Duration
1 year

Last updated

Details

Type
Sole Source
Industry
Information Technology and Software Development
NAICS
541511
Solicitation №
STATE 0000000553SL

Budget estimate

$500,000 – $2,000,000

No contract value is disclosed in the solicitation. Based on comparable state‑wide software support agreements for mission‑critical case‑management systems, a one‑year maintenance and support effort for a platform as extensive as Curam typically falls in the $500,000 to $2,000,000 range, depending on support tier, response times, and any additional enhancement work. The estimate assumes a mid‑level support package with 24/7 help‑desk coverage, regular patching, and limited custom development.

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