Description
The Department of Veterans Affairs is seeking information for planning purposes regarding the MIM Maestro Treatment Planner and software support. The contractor will provide software licenses, upgrades, and support services for an on-premise software solution, including technical support via phone, email, and web request. The period of performance will include a 12-month base period with four 12-month option periods. The contractor must comply with various requirements, including Section 508 standards for accessibility, VA Technical Reference Model, and cybersecurity controls.
Some key points to consider:
• The contractor must provide software licenses and associated services for the MIM Software program.
• The contractor must comply with Section 508 standards for accessibility.
• The contractor must ensure that all required security patches and updates are implemented within the timelines specified by VA security policy.
• The contractor must provide 24/7 emergency technical support for software-related issues.
• The contractor must comply with the VA Technical Reference Model and cybersecurity controls.
Attached files
Contact
Sean Doyle(Contract Specialist)