Workers' Compensation Claims Management Software

The City of Boston's Office of Human Resources is seeking bids from qualified vendors to renew and sustain its current use of DXC Assure Claims (formerly Riskmaster), the City's case management system for workers' compensation claims. This system is utilized by multiple City departments to track and manage up to 15,000 workers' compensation claims annually. The selected vendor will be responsible for providing software and support services for the City's workers' compensation claims management system. Key responsibilities may include: • Providing a comprehensive case management system for workers' compensation claims • Ensuring system compatibility with existing City infrastructure • Offering training and support services for City staff • Providing regular software updates and maintenance • Ensuring compliance with relevant laws and regulations The City is looking for a vendor with experience in providing similar software and services to government agencies or large organizations. The selected vendor will be expected to demonstrate a strong understanding of the City's requirements and provide a comprehensive solution that meets its needs.