Microsoft Infrastructure & Security Consulting, 7 X 24 X 365

The Employees' Retirement System of the State of Hawaii is seeking a qualified Information Technology Firm to provide Microsoft Infrastructure and Security Consulting Services for a two-year term, with an optional one-year extension. The services will include systems and software maintenance consulting, Microsoft System Management, Azure/Windows Server/Windows, Azure/Windows Server/Cluster Hardening, and other related services. The contractor will be required to provide 24x7 coverage with a four-hour response time for emergency calls. The contract will be awarded through a competitive sealed bid process. Key points to consider: • The contract term is two years with an optional one-year extension • The services will include Microsoft Infrastructure and Security Consulting • The contractor will be required to provide 24x7 coverage with a four-hour response time for emergency calls • The contract will be awarded through a competitive sealed bid process • The contractor must comply with all applicable state and federal laws and regulations • The contractor must provide proof of compliance with all applicable laws and regulations • The contract includes a transaction fee of 0.75% of the award amount, not to exceed $5,000