Description
The MBTA seeks a configurable, cloud‑based SaaS platform that enables comprehensive workforce scheduling, Hours‑of‑Service (HOS) compliance, and associated implementation services. The solution must support shift scheduling, overtime, fatigue management, maintenance crew dispatch, mobile self‑service, and robust reporting while integrating with existing MBTA systems such as PeopleSoft, TimeClock Plus, Outlook, and LMS tools. The contract includes a five‑year subscription term with two optional two‑year extensions, and requires full implementation, data conversion, training, go‑live support, and ongoing SaaS maintenance.
• Provide a configurable COTS SaaS workforce‑scheduling and HOS compliance system (no custom development required).
• Deliver implementation services: project management, configuration, data migration, testing, training, and post‑go‑live support.
• Integrate with MBTA’s HR, payroll, maintenance, and communication platforms; meet extensive security, accessibility (WCAG 2.1 AA), and insurance requirements.
Attached files
Contact
Kate Randall(Purchaser)