U.S. Immigration and Customs Enforcement (ICE) Investigative Case Management (ICM) and Investigative Analytics (IA) System Modernization

The U.S. Immigration and Customs Enforcement (ICE) is seeking a sole-source procurement for the Investigative Case Management (ICM) and Investigative Analytics (IA) System Modernization. The purpose of this acquisition is to provide a more advanced investigative case management system, including initial delivery and deployment, licensing, Operations and Maintenance (O&M) support, and custom enhancements. The ICM system is a critical component of ICE's daily operations, supporting the management and analysis of investigative cases. The system must be FedRAMP High certified, provide a unified platform for case management and investigative analytics, and support multiple users with role-based security. • The system must be currently FedRAMP High certified on day one of contract award. • The system must be a unified/single integrated platform that supports both investigative case management and investigative analytics capabilities. • The system must successfully include completing data migration from the existing solution to a new solution. • The system must be a Commercial Off-the-Shelf (COTS) or modified COTS solution. • The system must provide data Interoperability and Integrations with internal and external partners.