The City of Cambridge is seeking proposals for Employee Assistance Program (EAP) services. The EAP should provide confidential counseling and referral services to city employees and their families. The selected vendor will be required to provide these services for a period of time, although the exact duration is not specified in the document. Key responsibilities will include providing counseling services, managing referrals, and maintaining confidentiality. The city is looking for a vendor who can provide high-quality, cost-effective services that meet the needs of its employees.
• The vendor should have experience providing EAP services to similar organizations.
• The vendor should have a strong network of counselors and referral services.
• The vendor should be able to provide confidential and discreet services.
• The vendor should be able to meet the city's requirements for reporting and evaluation.
• The vendor should be able to provide services that are culturally sensitive and responsive to the needs of a diverse workforce.
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