Description
The City of Middletown is seeking a vendor to provide a uniform rental program for approximately 50 employees in the Public Works and Utilities department. The program includes rental, cleaning, repair, and replacement of uniforms, as well as measuring and alterations. The contract will be for a period of 36 months, with an option to renew for an additional 18 months. The vendor will be required to provide high-quality uniforms, including work shirts, polo shirts, T-shirts, and pants, as well as miscellaneous supplies such as shop rags and floor mats. The City is looking for a vendor that can provide excellent service, including timely delivery and pickup of uniforms, and responsive customer support.
Some key points to consider are:
* The vendor must provide uniforms that meet the City's specifications, including fabric type, stitching, and laundering requirements.
* The vendor must provide a price quote for each item, including rental cost per employee, original cost of uniforms, and cost of miscellaneous supplies.
* The vendor must provide a plan for measuring and fitting employees, as well as a plan for alterations and repairs.
* The vendor must provide a plan for delivery and pickup of uniforms, including the use of lockers at each location.
* The vendor must provide a plan for responding to customer inquiries and resolving problems in a timely manner.