The North Carolina Department of Revenue is seeking bids for maintenance and support of previously purchased Luna Network Hardware Security Module hardware and software. The contract will have a term of one year with the option to extend for two additional one-year periods. Vendors must provide pricing for the maintenance and support services, and the contract will be awarded based on best value. The successful vendor will be required to provide access to the products and services within 30 days of receipt of the purchase order.
• The scope of work includes providing maintenance and support for the Luna Network Hardware Security Modules, including the Thales Crypto Command Center, Monitoring and Management, and Thales Luna Backup HSM B750.
• The vendor must provide unit costs and extended costs for the services.
• The vendor must comply with all applicable laws and regulations, including those related to security and data protection.
• The vendor must provide a license agreement for the Thales Luna HSM hardware and software maintenance.
• The vendor must provide notice of any relocation of work outside the United States.
• The vendor must comply with the State's security standards and policies.
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