Transit Ridership Software for National Transit Database (NTD) Reporting

The City of Santa Monica is seeking a comprehensive software system to collect, process, and report ridership data from Automatic Passenger Counters (APCs) on its Big Blue Bus fleet to the National Transit Database (NTD). The system should be able to integrate with existing systems, provide accurate and reliable ridership information, and support NTD reporting compliance. The contract will be for an initial term of three years with two optional one-year renewals. The selected vendor will be responsible for implementing the system, providing training and support, and ensuring compliance with Federal Transit Administration (FTA) requirements. Key features and requirements of the system include: * APC data processing and integration with existing systems * NTD reporting compliance and FTA approval * Service planning analytics and ridership reporting capabilities * User-friendly and maintainable system with web-based access * Data validation and quality management * System architecture and integration with existing systems * Security and access controls * Ongoing maintenance and support