V225--ALS/BLS Ambulance and Wheelchair Van Transports for New Castle & Area Counties in DE, PA, and NJ

The Wilmington VA Medical Center (WVAMC) is seeking information from qualified vendors to provide non-emergency ambulance and wheelchair van transportation services for veterans in Delaware, Pennsylvania, and New Jersey. The contractor will be required to provide all vehicles, personnel, management, supplies, equipment, and necessary reporting for the provision of Basic Life Support (BLS), Advanced Life Support (ALS), Critical Care Transport (CCT), Specialty Care Transport (SCT), and Wheelchair Van (WC Van) transport. The services will be provided on an as-needed basis, 24 hours a day, seven days a week. • The contractor must have experience in providing non-emergency medical transportation services. • The contractor must have the necessary licenses, certifications, and insurance to operate in Delaware, Pennsylvania, and New Jersey. • The contractor must have a sufficient number of vehicles and personnel to provide services for up to two simultaneous transportation requests for ambulance services and up to three simultaneous transportation requests for wheelchair van services. • The contractor must have the capability to receive orders, update ride status, and input trip costs and other required data through the VetRide Vendor Portal or VA-Approved Transportation Software. • The contractor must have dedicated staff available to monitor the portal 24/7.