Copy of Employee Assistance Program w/ Mobile Tool

The Mississippi Department of Health (MSDH) is seeking a vendor to provide a comprehensive Employee Assistance Program (EAP) with mobile tool accessibility. The EAP should offer a range of services to support the mental, emotional, and physical well-being of MSDH employees. The mobile tool should provide easy access to these services, ensuring that employees can receive support anytime and anywhere. The goal is to enhance employee productivity, reduce absenteeism, and improve overall workplace morale. • The EAP should include accessible counseling and support services, such as assessment, confidential counseling, and referral services. • The mobile tool should provide 24/7 access via a toll-free hotline and/or secure online portal. • The vendor should provide manager consultation sessions to address workplace concerns and deliver stress management and resilience training and/or coaching sessions for employees. • The vendor should also provide work-life resources, such as access to resources and referrals for legal, financial, childcare, eldercare, housing, education, and other personal needs. • The vendor should maintain a secure online portal with self-service tools and educational materials and provide telephonic consultation for work-life issues during business hours and ensure 24/7 availability for urgent needs.