Description
The State of Michigan is seeking a secure, cloud-based case management and claims submission platform to support accredited Veteran Service Officers (VSOs) in the preparation, submission, and tracking of U.S. Department of Veterans Affairs (VA) disability benefit claims. The system must provide bidirectional integration with VA systems via approved VA APIs and support end-to-end workflow management for Veteran claims processing.
Key features and requirements of the system include:
• Bidirectional integration with VA systems via approved VA APIs
• End-to-end workflow management for Veteran claims processing
• Secure, cloud-based case management and claims submission platform
• Support for accredited Veteran Service Officers (VSOs)
• Compliance with relevant laws and regulations, including HIPAA
The successful bidder will be required to provide a detailed proposal outlining their approach to delivering the required system, including technical requirements, pricing, and implementation plans.
Some of the key evaluation factors include:
• Project Scope
• Business Requirements
• Vendor Experience
The State reserves the right to modify or cancel the solicitation at any time, and the issuance of the solicitation does not commit the State to award a contract.