Description
The Texas Tech University System (TTUS) is seeking proposals from experienced and qualified proposers for Merchant Payment Processing Services. The services include training, support, reporting, and electronic authorization and secure data capture of major credit card brands. The proposer must provide compatibility with all available payment gateways, process and settle credit or debit card transactions, and enable TTUS to add and remove departments and merchant identification numbers (MIDs) at will. The proposer must also provide technical assistance, staff, materials, and specific programming required for the services.
• The proposer must have experience working with institutions of higher education or similar-sized organizations.
• The proposer must provide a customer service team to TTUS, including a dedicated account representative, toll-free phone number, and email address.
• The proposer must provide reports that meet the minimum requirements, including exportable formats, retention for seven years, and customization by TTUS and each MID.
• The proposer must comply with all prevailing credit card rules and regulations, including Payment Card Industry Data Security Standards (PCI DSS) and Payment Application Data Security Standard (PA DSS).
• The proposer must provide proof of PCI DSS compliance upon submission of the proposal and maintain compliance throughout the term of the contract.