Missoula County Public Health is seeking a vendor to supply, implement, and support a fully‑integrated Electronic Health Record (EHR) and Billing/Payment Management System for its clinic, home‑visiting, and nutrition programs. The contract is a fixed‑price, five‑year base term with an optional five‑year extension, requiring data migration from the current CureMD system, on‑site training for all staff, ongoing technical support, and compliance with HIPAA, WCAG 2.1 AA, and county security policies.
• Provide on‑premise or qualified cloud‑based EHR that runs on Windows Server 2019+ and Microsoft SQL Server 2014+ (shared instance).
• Migrate ~15,000 client records (including scanned documents, demographics, vaccine inventories, and outstanding balances) from CureMD.
• Deliver program‑specific functionality for clinic services, home‑visiting, nutrition services, and integrated billing with multi‑payer support, plus real‑time upload to the state immunization registry (imMTrax).
• Include AI‑enabled documentation assistance (human‑in‑the‑loop), SSO via Microsoft Entra ID, MFA, audit logging, and WCAG 2.1 AA compliant client portals.
• Offer comprehensive training (train‑the‑trainer), business‑hours support, and annual invoicing over the contract term.