Description
The Los Angeles World Airports (LAWA) is seeking proposals from qualified vendors to design, administer, analyze, and report on guest satisfaction surveys. The goal of this project is to assess passenger experience, identify areas for improvement, and enhance overall service quality through statistically valid data and actionable insights.
Some key aspects of this project include:
• Designing and administering guest satisfaction surveys
• Analyzing and reporting on survey results
• Providing statistically valid data and actionable insights
• Enhancing overall service quality at LAWA
Attached files
The solicitation documents live at the source — open the bid source above to download them.
Contact
Nick Tolentino