Employee Assistance Program (EAP) and Wellbeing Services at TSTC

The contract is for a comprehensive Employee Assistance Program (EAP) and digital wellbeing platform to support the holistic health of TSTC employees and their eligible dependents. The program must promote mental, emotional, physical, and financial wellness through responsive support services, digital tools, and educational programming. The contract was awarded to TELUS HEALTH (US) LTD. as the best value to TSTC. The key features of the contract include a one-year term with the option to extend for four more one-year terms, and a fixed price for the first year with any increases in the annual percentage rate during the renewal periods requiring prior approval from TSTC. • The contract requires the supplier to provide a comprehensive EAP and wellbeing platform. • The supplier must promote mental, emotional, physical, and financial wellness through responsive support services, digital tools, and educational programming. • The contract has a one-year term with the option to extend for four more one-year terms. • The price is fixed for the first year, with any increases in the annual percentage rate during the renewal periods requiring prior approval from TSTC. • The supplier must comply with TSTC's security requirements, including implementing SSL sitewide and providing granular access controls for users, groups, and administrators. • The supplier must also comply with TSTC's accessibility requirements, including providing documentation of how each requirement or specification is met.