Palo Alto Support IT PASP24

This contract awards Synercomm a one‑year maintenance and support services agreement for Outagamie County’s existing Palo Alto firewall infrastructure. The agreement covers renewal of subscriptions (Threat Prevention, URL Filtering, GlobalProtect, WildFire) and premium support for multiple firewall models operating in high‑availability pairs. The work is limited to providing ongoing technical support, updates, and license renewals; no new hardware or installation services are included. • Scope: Annual support/maintenance for Palo Alto firewalls (PA‑220, PA‑3050, PA‑3220, PA‑5220, PA‑440) and associated subscriptions. • Value: $70,306.10 lump‑sum price. • Timeline: Contract starts 21 Jun 2024 and runs through 18 Jun 2025, with bids closed 28 Jun 2024.