Merchant Banking Services and Online Payment Acceptance and Processing Services

The City of Tucson has awarded a contract to CORE Business Technologies for merchant banking services and online payment acceptance and processing services. The contract has a term of three years with two one-year renewal options. The contract includes the implementation of the iPayment Revenue Portal and the migration of One-Step to iPayment's iCashiering module. The vendor is responsible for designing, developing, and testing the software and interfaces, while the city is responsible for providing information and assistance as needed. The contract also includes provisions for payment processing, security, and customer support. Key aspects of the contract include: • The city's responsibilities in providing information and assistance to the vendor • The vendor's responsibilities in designing, developing, and testing the software and interfaces • The payment processing and security provisions • The customer support and maintenance requirements • The contract term and renewal options