The County of Fresno, General Services Department, issued a Request for Proposal (RFP) for high-speed copiers. The RFP required vendors to provide equipment that met certain specifications, including speed and paper capacity. American Business Machines was awarded the contract, with their proposal meeting the requirements and offering value-added services such as a Fiery controller and automated supply replenishment. The contract is for the lease of three high-volume, high-speed black and white digital copiers and one high-volume, high-speed color digital copier. The equipment will be used by the County's Graphics office, which has extensive production requirements.
• The RFP required vendors to provide equipment that met certain specifications, including speed and paper capacity.
• American Business Machines was awarded the contract, with their proposal meeting the requirements and offering value-added services.
• The contract is for the lease of three high-volume, high-speed black and white digital copiers and one high-volume, high-speed color digital copier.
• The equipment will be used by the County's Graphics office, which has extensive production requirements.
• The contract includes a warranty and maintenance agreement, with a guaranteed response time of 2-4 hours for service calls.
• The vendor will provide a local dedicated account team and fully certified technicians to support the County's needs.