Emergency Rental Assistance Software

The City of Orlando has awarded a contract to Benevate Inc (dba Neighborly Software) for the provision of Emergency Rental Assistance Software. The contract has a total annual cost of $12,000 and includes services such as technical support, hosting/security, and data storage. The contract has a term of 5 years, with the option to renew annually by mutual written consent. The scope of work includes the provision of ERA Neighborly Software Per Administrator Fee for a Maintenance Portal. Key features of the contract include: • Technical Support: Benevate Inc will provide technical support for the software • Hosting/Security: The software will be hosted in a Microsoft Tier IV Data Center with security measures in place • Data Storage: Benevate Inc will provide data storage and backup and recovery services • User Licenses: The contract includes 5 user licenses, with the option to purchase additional licenses at a cost of $200 per month per user • Pricing: The total annual cost of the contract is $12,000, with the option to renew annually at the same price.