Description
This RFP seeks a qualified contractor to operate the Children Who Witness Violence (CWWV) program for Cuyahoga County, providing 24/7 crisis‑intervention services, case management, and coordination with law‑enforcement and county service systems. The contractor must staff a hotline, respond rapidly to referrals, serve roughly 1,200 families per year, maintain detailed data collection, and meet performance metrics such as responding to 75 % of calls within 30 minutes. The contract runs from Jan 1 2021 through Dec 31 2022 with a total estimated budget of $868,300, subject to annual appropriations and possible extension.
• 24/7 hotline and on‑call staff for crisis stabilization, safety planning, and referrals.
• Required program manager with a master’s in social work and licensed staff.
• Deliverables include monthly performance reports, data collection, and coordination with the County’s “Defending Childhood” initiative.
• Evaluation based on technical understanding, deliverables, qualifications, and budget (total possible 100 points, minimum 60 technical).
• Standard County contract terms, insurance, and no performance bond required.